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After receiving your order via our website, we then transfer the order to our department which manages all production.
Our production department teams analyze your order and determines the materials needed to custom make your blind. If necessary, they order missing parts from our suppliers.
We then proceed to the cutting of the aluminum components of your blinds as well as the cutting of the fabric.
Our team of experts pre-inspect the fabric to determine if it meets our premium standards.
All our blinds are tailor-made, and we prioritize quality. Of course, we assemble our blinds in our workshops, that ables us to control and confirm correct dimensions.
After assembling your blinds and confirming their quality level, we proceed with the final inspection. We make sure that the order is fulfilled and that our customer will be satisfied.
In order to get the blinds to you in perfect conditions, we pack the product in ultra-protective bubble wrap. Secondly, we pack your order in rigid cardboard boxes.
Finally, our teams forward your package delivery to our shipping partner who then will transport your package to your door.
Our delivery partner delivers your order to you! In case of absence, the driver can leave the package if he considers that your home offers a dry and safe place to leave your delivery.
All our custom-made blinds and shades are delivered free of charge throughout the province of Ontario, Quebec, New Brunswick, Nova Scotia and Prince Edward Island. Only land delivery shipments are included in this offer.
Customer satisfaction is extremely important to us, that’s why we offer our satisfaction guarantee on all our custom-made blinds and shades purchased on TrueBlinds.ca
Our reliable products are covered by the best warranty on the market. All our blinds and shades are covered by a lifetime warranty on their mechanisms and components.
Order our free samples today so you can be assured of your choices. Did you know that fabric color reacts differently depending on the type of lighting in your home? Avoid unwanted surprises by choosing your blinds with a company that will only allow you to see their blinds in their light! We will send you our fabric to your home so you can confirm under your lighting and decor that you’re making the right choice.
Order your free samples today!
A new Corded Window Covering Regulations (CWCR) under the Canada Consumer Product Safety Act (CCPSA) has come into force.
The CWCR requirements play an important role in helping to eliminate the strangulation hazard associated with string window coverings and help protect the health and safety of children.
The law requires that the length of a reachable cord cannot exceed 22 cm (8 ½’’) on all window coverings whether they are made in Canada or imported.
TrueBlinds is proud to offer you safe solutions for your window coverings.